BREAKING: Walmart Reverses Decision To Close DRM Servers!

October 9, 2008 · Filed Under On The Horn, Technology 

Walmart just issued this e-mail statement regarding the closure of their DRM servers for customers who purchased protected music via their online digital music store:

NOTE: This is a follow-up to our email titled “Important Information About Your Digital Music Purchases” from 9/26/08.

Based on feedback from our customers, we have decided to maintain our
digital rights management (DRM) servers for the present time. What this
means to you is that our existing service continues and there is no
action required on your part. Our customer service team will continue
to assist with DRM issues for protected windows media audio (WMA) files
purchased from Walmart.com.

While our customer support team is available to assist you with any
issues, we continue to recommend that you back up your songs by burning
them to a recordable audio CD. By backing up your songs, you insure
access to them from any personal computer at any time in the future.

We appreciate your support and patience as we work to provide the best
service possible to you. As we move forward with our 100% MP3 store,
we’ll continue to update you with key decisions regarding our service
and your account via email.

Thank you for using Walmart MP3 Music Downloads.

The Walmart Digital Music Team

Essentially, the consumers won! Bark loud enough and people will listen. Good news for the millions of DRM protected music downloaded from Walmart.

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