Starting February 1, Google’s GrandCentral suffered a service failure which impacted the retrieval of voicemail:
February 1, 2008:
We are currently experiencing a partial outage and some voice mail messages may not be playing. None of your messages have been lost. We are working hard to fix the issue so you can access your voicemail again very soon.
The GrandCentral Team.
obijohn of Blackberry Forums mentioned:
However, contrary to the above message, the lengths of all messages left after sometime around 11:30AM CST have a length of 0:00 according to the GC website, regardless of how long the actual message was (I’ve had several people tell me they left detailed messages). We shall see if they “magically” reappear, but I’m afraid that they do have some lost data on their hands.
I don’t know if this affects only some users or everyone.
It’s now 5 hours and counting, and no word on when it will be back up and working…
The latest update (on GrandCentral’s portal) is from February 2:
February 2, 2008:
Outage update: All new messages can now be played from your inbox. We’re working on bringing back up older messages very soon.We will keep you posted.
Thanks,
The GrandCentral Team.
As a GrandCentral user myself, I can confirm that recent voicemails are available for playblack. Voice services did not appear to be affected whatsoever, as I did not experience any issues with receiving phone calls during this outage.
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