BREAKING: Walmart Reverses Decision To Close DRM Servers!

October 9, 2008 · Filed Under On The Horn, Technology · Comment 

Walmart just issued this e-mail statement regarding the closure of their DRM servers for customers who purchased protected music via their online digital music store:

NOTE: This is a follow-up to our email titled “Important Information About Your Digital Music Purchases” from 9/26/08.

Based on feedback from our customers, we have decided to maintain our
digital rights management (DRM) servers for the present time. What this
means to you is that our existing service continues and there is no
action required on your part. Our customer service team will continue
to assist with DRM issues for protected windows media audio (WMA) files
purchased from Walmart.com.

While our customer support team is available to assist you with any
issues, we continue to recommend that you back up your songs by burning
them to a recordable audio CD. By backing up your songs, you insure
access to them from any personal computer at any time in the future.

We appreciate your support and patience as we work to provide the best
service possible to you. As we move forward with our 100% MP3 store,
we’ll continue to update you with key decisions regarding our service
and your account via email.

Thank you for using Walmart MP3 Music Downloads.

The Walmart Digital Music Team

Essentially, the consumers won! Bark loud enough and people will listen. Good news for the millions of DRM protected music downloaded from Walmart.

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Is Wal-Mart Selling a Deathtrap on Wheels?

June 8, 2008 · Filed Under All, On The Horn · 2 Comments 

View product details at Walmart.com

I think so. I purchased this bike approximately three weeks ago, only to discover a severe flaw:

Painted rims. Bikes with painted rims cause premature brake failure. The brakes were first adjusted two weeks in, upon which I was warned at the bike shop: “This isn’t a permanent solution. You could very well come back for the same problem because the brakes are melting.”

Sure enough, it’s time to re-adjust the brakes — Again. It’s a nice bike, however, it’s also dangerous to ride, especially in my neighborhood, which sits upon a hill — It would be a disastrous decline given the current state of the brakes (In fact, I’ve already had a close call when the brakes prematurely failed).

Rather than return the bike, I’d prefer to raise awareness about this issue so that both Roadmaster and Wal-Mart can take the necessary steps to correct this design flaw, which would include replacing the rims with unpainted ones and including brake calipers which use better materials to resist easy wearing.

I do not recommend anyone purchasing this bike until this issue is corrected.

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